Request a Detailed Tariff Refund Review

The more you tell us up front, the faster we can tell you what went wrong and who can fix it. About 3 minutes. Fields marked * are required.

1. Your refund claim What happened to your refund claim? *

Is your business the Importer of Record? *

IEEPA duties in question *

How many entries are affected?

When did the denial or short payment happen?

Have you filed a protest?

Primary product category

Main countries of origin

Current customs broker (if any)

Briefly, what happened?

Please do not include ACE logins, passwords, bank account numbers, or Social Security numbers.

2. Your contact details Company name *

First name *

Last name *

Job title

State

Work email *

Phone number *

Best time to call

How did you hear about us?

Prefer fewer questions? Use the 60-second check instead.